FAQ

Q1: When will my service begin?

A: All services begin within 48 to 72 hours of purchase. A customer service representative will call to begin the process of opening your account.

Q2: How do you handle refunds?

A: Most of our products and services come with a reasonable refund policy. Those that don't have a refund policy will state it clearly in your service agreement.

Q3: What is the up time for my hosted site?

A: We stand by the industry standard of 99% up time.

Q4: Is there any incentive for me to refer your services?

A: Yes, if we gain a new customer from your referral, we will give you a 5% discount on your next purchase from us.